Utility Bill Delivery Delayed
[Last Updated: 10/5/2021 1:42:03 PM]

ALERT: Customer utility bill delivery (paper only) has been delayed going back to early September as a result of staffing shortages at our printing service center. Customers receiving utility bills via email and customers on auto-pay have not been impacted by the delay.

To accommodate for this interruption, TCL&P/City of Traverse City has suspended the calculation of late-payment penalties on utility bills for the time being.  We would also like to encourage customers who may have trouble paying utility bills received consecutively to reach out to the Treasurer's office to make payment arrangements. Customers can contact 231-922-4431.

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