[Last Updated: 9/20/2021 12:45:31 PM]
September 20, 2021
Public Service Announcement
For Immediate Release
Contact: Kelli Schroeder, Manager of HR & Communications
Ph: 231-932-4545, Email: firstname.lastname@example.org
TELEPHONE SCAM WARNING
Traverse City, MI – Traverse City Light & Power (TCL&P) has been made aware of another telephone scam directed towards TCL&P commercial customers. As has been done in the past, the caller is demanding immediate payment and threatening service shut-off if the amount is not paid.
TCL&P follows a process for non-payment, including disconnection notices such as shut-off letters and door tags in addition to phone calls if possible, but the utility will never attempt to collect a balance, current or past due, by demanding immediate payment over the phone. Secure payment options are available and are found on our website at https://www.tclp.org/Page/PaymentOptions.
If you receive a call from someone claiming to be TCL&P, or working on behalf of TCL&P, and feel pressured for immediate payment or personal information, hang up the phone and call customer service at 231-922-4431 or the local police department.
Traverse City Light & Power
1131 Hastings Street
Traverse City, MI 49686
24- Hour Dispatch: 231-922-4940
Accounts & Billing: 231-922-4431