SCAM WARNING: TCL&P has heard from a handful of customers recently who have been contacted by phone regarding delinquent TCL&P utility accounts. The caller is demanding immediate payment and threatening service shut-off if the delinquent amount is not paid in full. TCL&P will never attempt to collect past due balances this way.
Customers should never give out personal information, including financial account numbers or social security numbers, over the phone or internet to someone they do not know.
If you receive a call from someone claiming to be TCL&P and feel pressured for immediate payment or personal information, hang up the phone and call customer service at 231-922-4431.